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Thread: Unlock Root Errors and solutions

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    Super Moderator GSM_Update's Avatar
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    Default Unlock Root Errors and solutions

    If you are using Unlock Root Apk, and you face any difficulties, you can check out this quick guide. If you face any other difficulties not listed below, ask by replying to this post and our moderators will be happy to assist you.


    For Unlock Root Apk versions v 2.0, 2.1, 2.2, 2.2.1, 2.2.2, 2.3.0 and 2.3.1

    It is showing error " FAIL TO GET SHELL ROOT".

    A:The information shows that your phone has failed to root. There is nothing we can do about it.

    Does unlockroot work with Android 4.0.2?
    A: Unlockroot does't work with official version of Android 4.0. But it just works with Android 4.0. made by the third party.
    when it rebooted, is there a way to tell if is rooted?
    A: Install "antutu Battery Saver" app, and run the app. If your phone asks whether you give this app permission to root, then it's rooted.

    Does rooting do any of the following? 1. Wipe the data? 2. Unlock the bootloader? 3. Change the recovery ?
    A: You have to unlock the bootloader before rooting. It won't wipe the data or change the recovery.

    Any plans to add other devices?
    A: Yes,we have plans to add this device.

    Is rooting confirmed on HTC? I got the latest HTC update and it's 2.3.3, not 2.3.7, and rooting is unsuccessful. Will I need custom rom?

    A: Make sure your HTC is in S-off state. If rooting fails in S-off state, it's caused by different firmware Version.

    Is your smartphone supported?

    A: Please take a look at our supporting list: Devices List -- Unlock Root of Android

    Could I root my phone ?Is there anyway to root this tablet using your program?

    A: We are not sure.

    Is there any chance that we can get a Linux version of this program.

    A: Sorry, unlockroot doesn’t work with Linux.

    In your Guide section, you state: Note:You need to install your device's driver on your pc before do this. Do you mean the USB Drivers from the Android SDK? Or did you mean the Phone/Radio drivers?
    A: We mean Android SDK Driver on our website. Or you could use Start Menu -> Programs -> Unlock root -> Install Driver.

    I used your Unlock Root program to root my XT910 but the recent Asia/MiddleEast OTA update came through and was accidentally installed. Now the root is broken (superuser is always denied) and I cannot unroot or re-root.

    A: Sorry, it doesn’t work for all versions.

    If I use UnlockRoot to Unroot, will the phone manufacturer able to find out that the phone has been rooted before? Will I still need to use the stock rom to restore it back so that the warranty is not voided?

    A: If you need warranty, you’d better restore stock rom.

    It didn't work on my HTC EVO 4G 2.3.3.

    A: Sorry, Unlockroot doesn’t work with all android phones

    When I try to install the program on my Windows Xp it says: "Error launching installer". What should I do?
    A: Please re-download again.

    I am trying to root my device with this software but my Anti Virus program sees your software as a threat. I install it anyway but when I try to run it I get a message saying I don't have permission to run this program. I then ran it as administrator but it did the same thing.
    A: Turn off your anti-virus software.

    I am having a problem unrooting phone using unlockroot for my mytouch 4G. Can you help?
    A: Sorry, we’ve received some response of MyTouch 4G users: rooting is unsuccessful.

    An error appears "Failed to chmod file: busybox" How can I fix it? The apk "Superuser" in the app drawer. How can I delete it?

    A: The information shows that you've failed to unroot. You can try again. It might be that unroot doesn't work with your phone. You could use "unroot explorer" to delete any file.

    Will you update to make the program compatible with my device?
    A: We cannot test it for you. But you can try by yourself.

    Does rooting works on samsung galaxy ACE without any bugs?
    A: We are unable to test it on all devices, but you can try it by yourself.

    I used your tool to root my desire HD running Android 2.3.5 and HTC sense 3.0. The tool ran as expected with no errors but on reboot the phone was not rooted.
    A: Sorry, unlockroot didn't recognize your phone.You've failed to root.

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