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Thread: Palm Pixi Hard Reset

          
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    Exclamation Palm Pixi Hard Reset

    Resetting Palm Pixi Smart Device

    Restart Your phone

    If an application freezes, first try restarting your phone.
    No files or settings are changed when you restart.

    1. Open Device Info .
    2. Tap Phone Reset Options and tap Restart.

    Note: If the screen does not respond to taps, press and hold
    power and slide the ringer switch three times to restart
    your phone.

    Erase Data and Reset Your Phone

    If restarting your phone does not solve the problem of
    application freezes, you may need to reset the phone. A
    reset deletes some or all information from your phone
    (depending on the type of reset you select). After a
    reset, you must follow the prompts to sign in to your
    Palm profile again before you can use your phone.

    Important: You should perform a manual backup of your data
    before resetting your phone.

    1. Open Device Info .
    2. Tap Reset Options.



    3. Do one of the following:

    Erase all data from the phone except items stored
    in USB Drive storage, such as pictures, videos, and
    music: Tap Partial Erase twice
    .



    Erase all data from the phone:Tap Full Erase twice.
    All data from all accounts and in USB Drive
    storage is erased from your phone, including
    information about your Palm profile. But all your
    data on the Web—in your online accounts and in
    your Palm profile—is untouched. Perform a full
    erase when you give your phone to somebody
    else and you don’t want that person to be able to
    access your data. Also, before giving your phone
    to another person, you must manually delete all
    the apps you installed, because they reappear on
    your phone after a full erase.

    After a full erase, you can sign in to your Palm
    profile either on a new webOS phone or the same
    phone you just erased. Signing in restores your
    Palm profile data and information from online
    accounts, but not your stored files such as pictures,
    videos, and music (you must copy those again to
    the phone). You can also
    sign in to your Palm profile on a new phone and
    restore your data to the new phone.

    Important: If you have a Palm profile from a phone that you no
    longer use, you can sign in to your existing profile.
    All info associated with your profile is downloaded
    to your new phone.

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